COVID-19 Vaccine Assistance Hotline Available for Spanish Speakers

“This hotline is a much-needed resource in our community,” said Marcy Flanagan, executive director of MCDPH. “The ability for people to call one number to access a live, Spanish-speaking operator who can assist with vaccine appointments is vital to ensuring equitable access to the COVID-19 vaccine.”

“We are proud to partner our bilingual (English and Spanish) 2–1–1 Arizona Information and Referral Service program with Maricopa County Department of Public Health’s efforts to assist the public in making appointments to receive the COVID-19 vaccine. ‘Promotores de salud’ in Spanish — known as ‘community health workers’ in English — are a longstanding, traditional, and trusted part of the Hispanic community. Simply dial 2–1–1 to connect with promotores who are ready to assist callers in both English and Spanish,” said Justin Chase, President and CEO of Crisis Response Network, which oversees 2–1–1 Arizona.

Call 2–1–1 then 2–7–1 to book COVID-19 vaccine appointments with a Spanish-speaker.
Call 2–1–1 then 2–7–1 to book COVID-19 vaccine appointments with a Spanish-speaker.

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